Hi @Timshel, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.
Regarding the hart rate tracking issues that your Fitbit Versa is experiencing, I appreciate the time spent trying to get this issue resolved before contacting our forums.
In order to avoid providing the same information, please let us know what troubleshooting steps you have tried. In the meantime, try the steps listed in this article. This article may contain steps that you already tried but you can skip them and proceed with the rest.
Keep me posted on the outcome.
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