08-01-2021
20:12
- last edited on
08-02-2021
10:04
by
MarreFitbit
08-01-2021
20:12
- last edited on
08-02-2021
10:04
by
MarreFitbit
After the last update now my Versa Lite does not track my steps
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
08-09-2021 12:24 - edited 11-09-2023 10:42
08-09-2021 12:24 - edited 11-09-2023 10:42
@Elocversa Awesome! I'm glad to hear that the restart did the trick.
Regarding your sleep, please see Why don't I see sleep stages today?
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
08-02-2021 10:07 - edited 04-16-2024 05:32
08-02-2021 10:07 - edited 04-16-2024 05:32
Hi there, @Elocversa. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa Lite.
As a first approach, I'd recommend restarting your watch. For instructions, see How do I restart my Fitbit device?
If the issue persists, may I know if your Versa Lite did also stop tracking any other data? Such as heart rate, sleep, distance, calories, etc.? Please see How accurate are Fitbit devices?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
08-08-2021 16:04
08-08-2021 16:04
Hello! So I restarted my watch and now it is tracking my steps but it is still not tracking my sleep. Is there anything else I can do to fix it so it will track my sleep as well? Thanks!
08-09-2021 12:24 - edited 11-09-2023 10:42
08-09-2021 12:24 - edited 11-09-2023 10:42
@Elocversa Awesome! I'm glad to hear that the restart did the trick.
Regarding your sleep, please see Why don't I see sleep stages today?
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...