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Versa Lite stopped tracking my steps after the update

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After the last update now my Versa Lite does not track my steps

 

 

Moderator Edit: Clarified subject

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@Elocversa Awesome! I'm glad to hear that the restart did the trick. 

Regarding your sleep, please see Why don't I see sleep stages today? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @Elocversa. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa Lite. 

As a first approach, I'd recommend restarting your watch. For instructions, see How do I restart my Fitbit device?

If the issue persists, may I know if your Versa Lite did also stop tracking any other data? Such as heart rate, sleep, distance, calories, etc.? Please see How accurate are Fitbit devices?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hello! So I restarted my watch and now it is tracking my steps but it is still not tracking my sleep. Is there anything else I can do to fix it so it will track my sleep as well? Thanks!

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@Elocversa Awesome! I'm glad to hear that the restart did the trick. 

Regarding your sleep, please see Why don't I see sleep stages today? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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