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Versa Lite stopped working after swimming

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‎06-14-2020 16:41 - last edited on ‎06-21-2020 06:01 by Fitbit Moderator

‎06-14-2020 16:41 - last edited on ‎06-21-2020 06:01 by Fitbit Moderator

My Versa Lite literally died in the water during vacation.  Is there anything that can be done to revive it?

 

Moderator Edit: Clarified subject

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‎06-21-2020 06:06 - edited ‎12-29-2023 05:31

‎06-21-2020 06:06 - edited ‎12-29-2023 05:31

Hi there @lisahse, welcome to the Community Forums. I'm sorry to hear that your Versa Lite during your vacation.

I was about to create a support case on your behalf, but I've seen you contacted our Support Team after posting here and that they have helped you with this. 😉

Please let me know if there's anything else I may do for you.

Maria | Community Moderator, Fitbit


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‎06-22-2020 07:01 - last edited on ‎06-22-2020 07:15 by Fitbit Moderator

In response to MarreFitbit

‎06-22-2020 07:01 - last edited on ‎06-22-2020 07:15 by Fitbit Moderator

Yes! Thank you so much. They took great care of me. It was replaced and
shipped quickly. I am highly impressed with this!

Thank you so much!

 

Moderator Edit: Personal info removed

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‎06-22-2020 07:17 - edited ‎09-30-2023 05:30

In response to lisahse

‎06-22-2020 07:17 - edited ‎09-30-2023 05:30

Hi there @lisahse, I'm glad to hear such a good comment from you. We are happy to have you back in business.

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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