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Versa Lite stopped working

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I performed an update on my Ipad (unrelated to my Versa) and my Versa Lite went crazy. The screen started pixelating, and I couldn't do anything with it. Now the Fitbit will do nothing. The only thing that will come up on it is 0% battery, although I have fully charged it. When I try to sync it to the Fitbit App the app can't find the Fitbit. Any suggestions?

 

 

Moderator edit: subject for clarity

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34 REPLIES 34

I bought Fitbit versa lite and it's one of the worst smart watch I have ever seen. Nothing works in it. It will switch on. If we somehow switch it on...it will not connect with mobile. If we connect to the mobile(Fitbit app) , it will not sync the data. Also it will not provide any notifications. It's one of the worst smart watch( Fitbit versa lite). I don't recommend it to any one.

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I wish I knew this before I made the investment for myself and 2 family
members. After about 2 hours or more I received a notification on my phone
that made my watch vibrate and all of a sudden I got some action on the
watch. It is finally working currently but I have a feeling that it will
stop again unfortunately. Do you have a fitbit that you do recommend for
when I chose to upgrade?

*M. S. Leigh*
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0 Votes
It's a waste smart watch. Nothing is working for me. We should not waste
our money on this smart watch. I don't suggest it to anyone.
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My fit bit is doing the same thing, resetting does not work, only 5 months old, not happy

 

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Mine on Android is the same, I have tried everything

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My fit bit has not worked for over a week, I charge it to 100 percent and try updating, says my battery is dead, deleted and try to re sync fit bit over night still not finished updating now 6 days in a row, I bought this as a Christmas present for myself, so upset, this was a splurge for me and I can't even use it

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This does not work, this is garbage, it's less than 6 months old!

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This is what mine is doing too, I can't get any answers. Started a week ago, I have deleted it and reinstalled it, no lunch, keeps saying battery is dead, charging over night, very frustrating, can't seem to find any help

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After about 2 hours that morning my notifications made it vibrate and it
started to come to life again. It took about 30 mins more before it was
acting as if nothing was wrong with it. Then I noticed that the battery
went way down once it was back up and working again
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Worst watch I have taken. Full frustrated with this. I don't suggest anyone
to take it.
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My screen is black, I bought it on January, it worked all good. Battery was 98%. I did  back button resetting, clock face changing nothing  worked 

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I have a Versa Lite.  I am having all the same types of problems.  Mine is nearly 10 months old.  It quit syncing.  Then I can't connect to it and now it is off/on, dead battery, no function.  Says reset failed.  Won't respond to anything now.  It went bonkers before I did the update.  Planned obsolescence?  Its still under warranty, right?

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Hi, 

I have posted here that my versa stopped working and you guys sent me a new one, and that one has stopped working as well! What do I do now? 

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My versa lite won’t turn on or sync. My app just keeps saying it’s looking for the device I have tried everything you have suggested and it will still not work. This is frustrating I use my Fitbit all the time to see notifications for work and now I can’t. What am I supposed to do? 

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Mine is flashing the Fitbit logo but nothing else. I tried turning it off but it doesn’t work. It started at 7am this morning after syncing.

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