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Versa Lite stuck on message "Data not cleared Sync & Try again"

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‎11-25-2021 06:46 - last edited on ‎11-25-2021 10:09 by Fitbit Moderator

‎11-25-2021 06:46 - last edited on ‎11-25-2021 10:09 by Fitbit Moderator

Hi I am trying to connect versa lite to my phone and its not happening. I tried every troubleshooting thing but no luck. Installed Uninstalled re started so many times. Did factor setting and now the watch displays data not cleared sync and try again. I tried pairing it with another phone computer but that also din work. Is there any way out really to solve this issue

 

Moderator Edit: Clarified subject

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‎11-25-2021 10:12 - edited ‎06-23-2024 05:49

‎11-25-2021 10:12 - edited ‎06-23-2024 05:49

Hi there. @Rashmi20. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa Lite. I understand where your concern is coming from. 

I've seen that you contacted our Support Team after posting here and they've already assisted you. If you have any further questions or concerns, please feel free to contact our team back so they can continue helping you. 

Have a good day. 

Maria | Community Moderator, Fitbit


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