Versa Lite stuck on the Fitbit logo when swiping up

[FaithHopeLove7]

I haven't worn my Versa Lite in a while and I know there have been numerous changes.  I notice when I swipe up from the bottom of the screen on the Versa Lite it does not show the Today screen.  It will show the Fitbit logo but then goes right back to the watch face.  I've restarted the device multiple times.  I've changed the clock face multiple times and nothing is working.  Did Google take away the Today screen function?

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @FaithHopeLove7. Welcome to the Fitbit Community Forums. It's sad to hear that your Versa Lite keeps stuck on the Fitbit logo despite the steps you've done so far. I'll do my best to help you with this!

In addition to the steps you've done so far, please try the steps below:

• Unpair your Versa Lite from your phone's Bluetooth and Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Versa Lite.
• If there is no connection, restart your Versa Lite.
• Once your Versa Lite is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

With the steps above, what I want you to do is to pair your Versa Lite first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone. 

[FaithHopeLove7]

@MarreFitbit thank you. That worked.