06-27-2020
23:07
- last edited on
07-15-2020
07:16
by
JuanJoFitbit
06-27-2020
23:07
- last edited on
07-15-2020
07:16
by
JuanJoFitbit
Hello , my Fitbit watch time is always lagging 3-5 mins . Each time after I synch with my app , it went ok . Then it will start to lag again?
Moderator edit: updated subject for clarity
Best Answer07-15-2020 07:13
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-15-2020 07:13
Hi @nat.ecinaj, welcome to our Fitbit Community! I'd like to follow up and help you with your Versa Lite since it's lagging 3-5 minutes.
Please restart your Versa Lite as described in this help article. After this, sync your watch manually again and see if the issue gets fixed.
Keep me posted on the outcome.
Best Answer