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Versa Lite totally stopped working

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‎01-13-2021 12:00 - last edited on ‎01-14-2021 04:49 by Moderator Alum

‎01-13-2021 12:00 - last edited on ‎01-14-2021 04:49 by Moderator Alum

I’ve tried everything I can think of. It sat on the charger over night. Still nothing. Just all of the sudden yesterday it shut off and will not turn back on. What gives?

 

 


Moderator edit: subject updated for clarity

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‎01-14-2021 04:47 - edited ‎01-14-2021 04:54

‎01-14-2021 04:47 - edited ‎01-14-2021 04:54

Hi, thank you for sharing all the information about what you've been experiencing with your Versa Lite @audThirteen.  

 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. 

 

Have a great day! 

Davide | Italian and English Community Moderator, Fitbit


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‎01-16-2021 10:55

In response to DavideFitbit

‎01-16-2021 10:55

Hi, I'm having the same problem. My Fitbit Versa Lite that is less than a year old has completely stopped working. 

 

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