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Versa Lite tracked auto exercise then deleted

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‎09-05-2019 19:53

‎09-05-2019 19:53

I did a full day of walking yesterday and at the end of the night it showed multiple different times it auto tracked with a log, time, distance, cal burn, all of it. Today it only kept two of the records. How do I retrieve them and why did it delete it? It drastically changed my calorie burned. Ideas? Thanks! 

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‎09-06-2019 18:40 - edited ‎09-06-2019 18:47

‎09-06-2019 18:40 - edited ‎09-06-2019 18:47

Welcome to the Fitbit Community, @StephaineW.

 

I appreciate your participation in the Forums and sharing that some of your automatically recognized exercises were deleted. Thank you for your efforts to resolve this. I understand that this affected your calories burned and will be glad to investigate. I would like to confirm if you manually logged any exercise? Have you tried to use the Exercise app to track your workouts to see if the issue persists? 

 

If you would like to manually log your exercise, please follow these steps: How do I manually log exercises in the Fitbit app?

 

I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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