12-25-2020 14:40 - last edited on 12-27-2020 13:07 by LiliyaFitbit
12-25-2020 14:40 - last edited on 12-27-2020 13:07 by LiliyaFitbit
Good evening. I got Versa Lite as a Christmas present. When trying to change the face the message says to make sure all updates up to date. The app is up to date. The Versa lite says 33.1.30 - there is nowhere update available showing to carry out. I followed steps for reset, forget on Bluetooth, delete from Fitbit account and then add again - update still not showing.
I have no pc available to plug in to - pls advise how to resolve the matter via the iPhone app.
thank you
Moderator edit: subject for clarity
Best Answer12-27-2020 13:04 - edited 12-27-2020 13:06
12-27-2020 13:04 - edited 12-27-2020 13:06
Welcome to the Fitbit Community, @Ahojnc.
Congratulations on your new watch! Thank you for sharing the details of the issue you’re experiencing. I appreciate your troubleshooting efforts. Since the watch has been set up recently, it should show up an update 2-3 days after the setup. The current Versa Lite firmware version is 38.71.6.19. For more information about updating your watch, see How do I update my Fitbit device? To confirm the steps to change a clock face, see How do I change the clock face on my Fitbit device?
Let me know how it goes.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer