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Versa Lite updates on iPad and not iPhone

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‎04-15-2019 17:04 - last edited on ‎04-16-2019 05:50 by Fitbit Moderator

‎04-15-2019 17:04 - last edited on ‎04-16-2019 05:50 by Fitbit Moderator

SInce the latest iOS 12.2 I can’t seem to update my Fitbit on both my iPad and iPhone.

has anyone else noticed something similar?

 

 

Moderator edit: updated subject for clarity

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‎04-16-2019 05:50

‎04-16-2019 05:50

@MoeMoe1 It's great to see you in our Fitbit Community! In order to fix the syncing issues that your Versa is experiencing with your iPhone, please remove your Versa from them Bluetooth devices of your iPad. This is because the Versa probably has the notifications set for the iPad and not for the iPhone.

 

Let me know if this fixes the issue! 😀

JuanJo | Community Moderator

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