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Versa Lite, watch is bouncing between the "down load app to get started" screen

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‎12-20-2019 13:34 - last edited on ‎07-22-2022 12:49 by Moderator Alum

‎12-20-2019 13:34 - last edited on ‎07-22-2022 12:49 by Moderator Alum

Hi all. I have the Fitbit Versa Lite. I had to reset it. I have followed all of the instructions, restarted, reconnected. the app says the update is 100% done.. but the watch is bouncing between the "down load app to get started" screen, and the Fitbit dot logo. any help is appreciated. 

 

to be clear, I have reset, removed, even tried creating a new account. 

 

 


Moderator edit: subject updated for clarity

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‎12-20-2019 16:36

‎12-20-2019 16:36

Contact Customer Support.

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