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Versa Lite won't accept firmware update

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‎10-21-2020 08:45 - last edited on ‎10-22-2020 17:00 by

‎10-21-2020 08:45 - last edited on ‎10-22-2020 17:00 by

I have a second hand versa

 The screen turns on and syncs to my phone. But needs a tracker update. It says it is updating on the app but then nothing on the watch itself. 

 

 

Moderator edit: subject for clarity 

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‎10-22-2020 16:59

‎10-22-2020 16:59

Welcome to the Fitbit Community, @Lucindas88.

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing updating your device's firmware. Thanks for the details shared, I am here to help. I recommend following the troubleshooting instructions from this help article: Why can't I update my Fitbit device?

 

Keep me posted on the outcome.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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