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Versa Lite won't alert me when battery is low

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‎09-20-2019 13:24 - last edited on ‎09-30-2019 14:32 by Fitbit Moderator

‎09-20-2019 13:24 - last edited on ‎09-30-2019 14:32 by Fitbit Moderator

My Versa Lite will not vibrate when battery is low. What is the minimum charge that would allow it to vibrate?

 

 

Moderator edit: updated subject for clarity

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‎09-30-2019 14:39 - edited ‎04-01-2024 05:56

‎09-30-2019 14:39 - edited ‎04-01-2024 05:56

Hi there @Jjalilvand, thanks for stopping by. I'm sorry for the late response. 

Battery low notifications are sent to your email or Fitbit app, it won't be displayed on the Fitbit itself. Get a notification or email when your device’s battery is low. For more information, see How do I choose which alerts Fitbit sends me?

Swipe down on the Today tab of the Fitbit app to see your battery level in the top left corner, or swipe down from the top of the screen. Wait 2 seconds for the shortcuts tray to disappear. The battery level icon is in the top left.

Keep the charging contacts on the back your device and the pins on the charging cable clean and free of debris. For more information, see How do I clean my Fitbit device?. For best results, don’t leave your device plugged in on the charger longer than overnight.

If your Versa Lite is not vibrating at all, restart it by following the steps provided here. 

Maria | Community Moderator, Fitbit


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