Versa Lite won't change time zones

[karenmcrae]

My versa lite changed from central to eastern time zone, but it won't change back to central. I have shutdown watch and restarted. I have even synced several times with no results. Please help. Thanks

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @karenmcrae, welcome to the Community Forums. Thanks for the details provided in your post and for taking the time to restart your Versa Lite in order to solve the issue with the time zone. I'll be glad to help you.

Keep in mind that your Versa Lite may be showing an incorrect time if it hasn't synced or if it has been unpaired from your account. Note that your Fitbit grabs the time of the device you're syncing with so it can update the time throughout the day.

Besides the restart you've performed, I'd suggest to take a look at: Why won't my Fitbit device sync?

If the time keeps showing incorrect after syncing your Versa Lite, I recommend changing your timezone to a complete different one, sync your device, put the correct time and sync again. To change the time make sure you are following the instructions provided in the help article: How do I change the time on my Fitbit device?

Hope this helps, let me know if you need further assistance.