help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite won't charge/turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-10-2022 16:59 - last edited on ‎07-13-2022 14:04 by Fitbit Moderator

‎07-10-2022 16:59 - last edited on ‎07-13-2022 14:04 by Fitbit Moderator

Our fitbit versa lite won't charge/turn on after battery fully depleted. It didn't vibrate when connected to the charger. We noticed that there are moisture on the inside of the heartbeat sensor. Any suggestions on how to fix it (for both getting rid of the water inside and fixing the charging issue)

Thanks!

 

 

Moderator edit: format. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-12-2022 18:00

‎07-12-2022 18:00

Thank you for visiting the Fitbit Community, @10thousandsteps.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa Lite.

 

To resolve battery issues, we recommend following these troubleshooting steps.

 

If you followed our recommendations without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes