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Versa Lite won't charge

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‎12-15-2019 04:04

‎12-15-2019 04:04

Hi.  I have all my connections set up properly, but my Versa Lite won't charge.  I purchased 2 new charging docks, thinking that the charging dock that came with it has failed -- purchase made in October -- but that doesn't seem to help.  Advice?

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‎12-16-2019 07:49

‎12-16-2019 07:49

@sherry22153, it's great to see you in our Fitbit Community. I'm happy to assist you with your Fitbit Versa Lite since it won't take a charge even though you have tried 2 new chargers.

 

Please try the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours and see if it comes back to life.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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