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Versa Lite won't charge

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‎07-14-2021 17:06 - last edited on ‎07-14-2021 20:26 by Fitbit Moderator

‎07-14-2021 17:06 - last edited on ‎07-14-2021 20:26 by Fitbit Moderator

The Versa Lite was working perfectly until the firmware update around June and since then the battery needed charging twice a day (only had to once a week) and a week ago just stopped working. When I tried charging it wouldn't charge and the watch became very hot. 

I would like to return it and get another.

Thanks

 

Moderator Edit: Clarified subject

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‎07-14-2021 18:33

‎07-14-2021 18:33

Hi @Azzy301 ! Nice to see you around. Thank you for your message and Information. 

 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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