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Versa Lite won't connect to my iPhone's Bluetooth

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‎08-05-2022 20:08 - last edited on ‎08-06-2022 04:31 by Fitbit Moderator

‎08-05-2022 20:08 - last edited on ‎08-06-2022 04:31 by Fitbit Moderator

My Versa Lite will not attach to my Bluetooth on my iPhone.

 

Moderator Edit: Clarified subject

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‎08-06-2022 04:33 - edited ‎11-20-2023 15:28

‎08-06-2022 04:33 - edited ‎11-20-2023 15:28

Hi there, @Mamalmo5. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa Lite. 

If you haven't done so yet, please try removing the Bluetooth connection between your phone and your Fitbit device:

*On your phone, tap Settings > Bluetooth > the information icon next to the name of your Fitbit device > Forget This Device.
*Open the Fitbit app and set up the connection again. You should receive a message asking you to allow your Fitbit device to pair with your phone. Tap Pair to approve the request.

Sync your Versa Lite automatically when you open the Fitbit app or manually by tapping your profile picture > your device tile > Sync Now.

If the issue persists, see Why won't my Fitbit device sync? 

Hope that helps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-06-2022 04:33 - edited ‎11-20-2023 15:28

‎08-06-2022 04:33 - edited ‎11-20-2023 15:28

Hi there, @Mamalmo5. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa Lite. 

If you haven't done so yet, please try removing the Bluetooth connection between your phone and your Fitbit device:

*On your phone, tap Settings > Bluetooth > the information icon next to the name of your Fitbit device > Forget This Device.
*Open the Fitbit app and set up the connection again. You should receive a message asking you to allow your Fitbit device to pair with your phone. Tap Pair to approve the request.

Sync your Versa Lite automatically when you open the Fitbit app or manually by tapping your profile picture > your device tile > Sync Now.

If the issue persists, see Why won't my Fitbit device sync? 

Hope that helps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎08-15-2022 05:52

‎08-15-2022 05:52

UPDATE:

My Versa Lite bit the dust!  I no longer have it.  I am the proud owner of a new Versa 3!

 

Thanks everyone! 🙂

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