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Versa Lite won't connect to my phone or Windows computer

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‎09-16-2020 17:19 - last edited on ‎09-17-2020 12:54 by Fitbit Moderator

‎09-16-2020 17:19 - last edited on ‎09-17-2020 12:54 by Fitbit Moderator

My fitbit versa lite wont connect to my phone or windows computer please help me

 

 

Moderator Edit: Clarified subject

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‎09-17-2020 12:55 - edited ‎09-20-2023 09:40

‎09-17-2020 12:55 - edited ‎09-20-2023 09:40

Hi there @DeeSnuts, welcome to the Community Forums. I'm sorry to hear that your Versa Lite isn't connecting to your phone or Windows computer, I'll be glad to help you with this.

If you haven't done so yet, I'd recommend following the troubleshooting steps provided in this help article: Why can't I set up my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-17-2020 12:55 - edited ‎09-20-2023 09:40

‎09-17-2020 12:55 - edited ‎09-20-2023 09:40

Hi there @DeeSnuts, welcome to the Community Forums. I'm sorry to hear that your Versa Lite isn't connecting to your phone or Windows computer, I'll be glad to help you with this.

If you haven't done so yet, I'd recommend following the troubleshooting steps provided in this help article: Why can't I set up my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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