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Versa Lite won't connect.to my phone

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‎05-08-2020 15:02 - last edited on ‎05-21-2020 06:30 by Fitbit Moderator

‎05-08-2020 15:02 - last edited on ‎05-21-2020 06:30 by Fitbit Moderator

I can not get my versa lite to connect with my phone. It will find the device on my phone but will not connect it.

 

 

Moderator edit: updated subject for clarity

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‎05-21-2020 06:30

‎05-21-2020 06:30

Hi @Losingweight43, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

Regarding the connection issues that your Versa Lite experienced with your phone, I was able to get in touch with our Support team and was told that they assisted you via chat. I'm glad to hear that a solution was provided.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often and please stay safe.

JuanJo | Community Moderator

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