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Versa Lite won't connect with my Motorola device

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‎06-16-2019 16:03 - last edited on ‎06-19-2019 12:24 by Fitbit Moderator

‎06-16-2019 16:03 - last edited on ‎06-19-2019 12:24 by Fitbit Moderator

The versa lite will not setup to an Motorola why.

 

 

Moderator edit: updated subject for clarity

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‎06-16-2019 17:40 - edited ‎06-16-2019 17:41

‎06-16-2019 17:40 - edited ‎06-16-2019 17:41

Hi @Michael0127, I have both versions of the Versa and I have a Motorola as well.  Could you please be more specific about the issue you're experiencing?  Also, could you tell me the model of your Motorola?  Mine is an e5 Play.

Kristen | USA Cruising through the Lifestyle Forums

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‎06-19-2019 12:23

In response to DramaQueenDiva

‎06-19-2019 12:23

@Michael0127 I'm sorry for the late response. However, I appreciate your participation in our Fitbit Community!

 

I'm happy to assist you with your Fitbit Versa since it won't connect with your Motorola.

 

In addition to the information that requested my friend @DramaQueenDiva, I'd like to share this help article which has a list of the supported devices. Please check out if your Motorola model is listed.

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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