Versa Lite won't download apps or clock faces from a Kindle Fire tablet

[Crit200]

I am using a kindle fire tablet , it syncs and updates fine. However it will not connect to download watch faces or apps. I tried on my wife's phone and it works fine on that. I do have the latest firmware update already

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @Crit200, welcome to the Community Forums. I'm sorry to hear that your Versa Lite is not downloading apps or clock faces from your Kindle Fire tablet. Thanks for the details provided in your post and for trying to test the App Gallery on your wife's phone. 

Please note that your tablet is not on our list of compatible devices. We confirmed that the devices on this list are fully compatible with all features of Fitbit devices and the Fitbit app. While a phone or tablet may not be verified as fully compatible, the Fitbit app may still work with your device. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.

If your phone supports Bluetooth 4.0, we provide assistance and troubleshooting steps. Because your phone or tablet is not fully compatible with Fitbit devices, we can't guarantee syncing and other Fitbit features. 

I'll be around if you have any questions present.