07-19-2020 13:28 - last edited on 07-20-2020 17:19 by LiliyaFitbit
07-19-2020 13:28 - last edited on 07-20-2020 17:19 by LiliyaFitbit
WON'T hold a charge for more than a few hrs. Even after charging all night
Moderator edit: subject for clarity
07-20-2020 17:18 - edited 07-20-2020 17:20
07-20-2020 17:18 - edited 07-20-2020 17:20
Welcome to the Fitbit Community, @kcak.
I appreciate your participation in the Forums and sharing that your Versa Lite won't hold a charge for more than a few hours. I am here to help. I recommend double checking our charging instructions and trying our tips to prevent battery drain since battery use is affected by various factors and settings.
By the way, I've moved your post to Versa Smartwatches board so we can keep our forums organized.
Let me know how it goes, I'll be around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
07-20-2020 17:39
07-20-2020 17:39
07-20-2020 18:02
07-20-2020 18:02
Hi @kcak, thank you for your reply.
I appreciate the additional details and understand your concern. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. Please keep an eye on your inbox.
Let me know if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.