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Versa Lite won't hold a charge

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‎08-05-2021 10:28 - last edited on ‎08-05-2021 10:47 by Fitbit Moderator

‎08-05-2021 10:28 - last edited on ‎08-05-2021 10:47 by Fitbit Moderator

I have had my Versa Lite for 18 months, it used to last for 3 or 4 days on a charge which recently has been decreasing, now it needs charging twice a day,it spends more time charging than it does recording my steps. I have tried everything that the help centre has suggested to no avail, so it is destined for the trash can which is probably the best place for this peice of expensive junk, suffice to say I will never buy another Fitbit and would not recommend one to anybody contemplating buying a tracker.

 

 

Moderator Edit: Clarified subject

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‎08-05-2021 10:50 - edited ‎11-01-2023 18:03

‎08-05-2021 10:50 - edited ‎11-01-2023 18:03

Hi there, @Veggie39. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa Lite before reaching out. We‘re taking into consideration your comments and sentiments in regards to our products and services.

I've seen you reached out to our Support Team before posting here. If the steps they recommended you did not work, please feel free to contact them back by using the reference number you were giving during your support chat so they can continue assisting you.

Have a nice day. 

Maria | Community Moderator, Fitbit


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