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Versa Lite won't hold a charge

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‎10-21-2024 09:44 - last edited on ‎10-22-2024 05:19 by Fitbit Moderator

‎10-21-2024 09:44 - last edited on ‎10-22-2024 05:19 by Fitbit Moderator

Fitbit versa lite will not hold a charge at all. I cannot even get into the chat or call from my phone. Firmware 38.72.1.23. There is no place to enter it. Only comes up with a different number and instructions for that one

Moderator Edit: Clarified subject

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‎10-22-2024 05:38

‎10-22-2024 05:38

Hi there, @Terryh49. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa Lite is still crashing itself suddenly. I understand how annoying this can be, I will do my best to help you with this!

To better assist you, would you mind clarifying what you mean by there is no place to enter it? 

If the battery of your Versa Lite is draining quickly, please follow all tips and recommendations provided here Can I extend my Fitbit device's battery life? 

Maria | Community Moderator, Fitbit


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