Versa Lite won't install clock faces after the update

[Camors]

It took nearly 24 hours for the firmware update to complete after multiple restarts and now that that is done I can't get a clock to come up. It say's "clock error - go to the Fitbit mobile app and try another clock" but when I do this it comes up saying "Continue installing? Some applications did not finish installing. Do you want to continue installing them now?" If I hit continue it comes up with another error or it just doesn't work at all. Any ideas? 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @Camors, welcome to the Community Forums. I'm sorry to hear that you're going through this situation with your Versa Lite. I will be glad to help you to solve the inconvenience you're having when trying to change the clock face on your Versa Lite. Thanks for the details provided in your post. 

If you haven't done so yet, please try these steps:

1. Make sure Fitbit app  and Versa Lite version are up-to-date.
2. Restart your Versa Lite 
3. Switch to another clock than the one you want to switch to using the clocks app, as well as in the gallery choose the same clock face. Once syncs complete, it should get past the switching state.
4. Restart the Fitbit mobile app: Force close Fitbit app & relaunch the app.
5. Restart Bluetooth
6. Trigger a regular sync.

Give this a go and let me know if the issue persists.