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Versa Lite won't receive notifications from my phone

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‎12-12-2020 06:48 - last edited on ‎12-12-2020 07:01 by Fitbit Moderator

‎12-12-2020 06:48 - last edited on ‎12-12-2020 07:01 by Fitbit Moderator

I am not getting Mobile Notifications on Versa Lite. Current version on the Versa Lite is 38.71.6.19.

 

Please provide an update with tenative new version available 

 

 

Moderator Edit: Clarified subject

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‎12-12-2020 07:04 - edited ‎10-08-2023 04:12

‎12-12-2020 07:04 - edited ‎10-08-2023 04:12

Hello @Neenieboper, it's nice to see you around the Community Forums. I appreciate you have already tried to troubleshoot this situation before reaching us.

At this moment, the limits of what we can do for you here on the public community forums for the issue you're experiencing have been reached, so I've contacted our Support Team on your behalf to look into this issue further and provide you with some options. Please keep an eye on your email inbox for further instructions. Note that due to recent events affecting our operations, support options are limited and wait times are longer than usual.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎12-12-2020 07:04 - edited ‎10-08-2023 04:12

‎12-12-2020 07:04 - edited ‎10-08-2023 04:12

Hello @Neenieboper, it's nice to see you around the Community Forums. I appreciate you have already tried to troubleshoot this situation before reaching us.

At this moment, the limits of what we can do for you here on the public community forums for the issue you're experiencing have been reached, so I've contacted our Support Team on your behalf to look into this issue further and provide you with some options. Please keep an eye on your email inbox for further instructions. Note that due to recent events affecting our operations, support options are limited and wait times are longer than usual.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes