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Versa Lite won't receive notifications

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‎10-13-2019 11:12 - last edited on ‎10-14-2019 05:59 by Fitbit Moderator

‎10-13-2019 11:12 - last edited on ‎10-14-2019 05:59 by Fitbit Moderator

Hi I can’t get my notifications to come through on my Fitbit all notifications are enabled on both my phone and the Fitbit itself.

 

 

Moderator edit: updated subject for clarity

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‎10-13-2019 11:30 - edited ‎10-13-2019 11:31

‎10-13-2019 11:30 - edited ‎10-13-2019 11:31

Hi @User10101010, have you tried the steps listed here?  Also, please note that if you have an Apple product, there is a ticker at the top of the page saying:

 

"Updated 10/9/19: We’re aware that some customers may experience a compatibility issue with notifications after updating their iPhone to iOS 13. We’re hard at work to resolve this issue. See this thread for details and troubleshooting steps."-Fitbit ticker

 

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎10-14-2019 05:59

In response to DramaQueenDiva

‎10-14-2019 05:59

@User10101010 welcome to our Fitbit Community! Regarding the notifications issue that your Fitbit Versa is experiencing, I would like to follow up and would like to know if the issue persists or if it got resolved after following the troubleshooting steps that shared my friend @DramaQueenDiva.

 

If you found her post helpful, please accept it as a solution so other users that experience the same issue can find it easier.

 

Looking forward to your response! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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