Versa Lite won't receive text notifications from my iPhone 6S Plus

[Yvonne111]

I have a versa lite and an iPhone 6s Plus and my texts do not come through to my Fitbit , all notifications are on and my what’s app and phone calls come through but not text , any ideas 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there @Yvonne111, welcome to the Community Forums. Thanks for the details provided in your post about the issues you've been having with the text notifications on your Versa Lite. I appreciate you've taken the time to troubleshoot this issue prior to posting here, I'll be glad to help you.

By any chance are the iMessages the ones not coming through your watch? I also have an iPhone and I did have a similar inconvenience, but I tried toggling the iMessage setting; general > Messages > iMessage and verified the "Show Previews" was on "Always". If this steps don't work for you, I suggest taking a look at the help article: Troubleshooting quick tips for iPhones.

I'm looking forward to your response, let me know if you need further assistance. 

[Bi_siefert]

Hello there, I'm having a similar issue (not receiving messages) but I have a Huawei... Do you have any idea of what I could do about that by any chance? 🙂 

[MarreFitbit · Accepted solution]

Hi there @Bi_siefert, welcome on board. Thanks for the details provided in your post, I'll be glad to help you. 

Since you're using an Android phone, please follow the troubleshooting steps provided here: Why are notifications delayed or missing? 

Additionally, see What should I know about using the Fitbit app on my Android phone?

I'll be around if you need further assistance.