Versa Lite won't respond after a factory reset

[Quokka123]

I manually unlocked my fitbit versa by doing the following steps 

1. Press and hold all 3 buttons until Fitbit Versa logo flashes (this may take from 15 seconds up to 3 minutes)
2. After Fitbit Versa logo disappears, release the bottom right button.
3. Wait until you feel strong vibration and release the other buttons.

It worked but after my fitbit versa would not turn on after 

Please give me any ideas on how to fix 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Quokka123. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa Lite.

It seems like the Factory Reset might have drained the battery, but also that the battery may not be charging properly. With that said, please try the following steps:

• Clean the charging contacts on the back of your watch using the instructions in How do I clean my Fitbit device?
• If the error "insufficient power source" appears on your device's screen, remove other devices plugged in to your power source, or plug your device in to another source.
• Try a different USB port or a UL-certified wall charger.
• Check the alignment and try reconnecting your device to the charging cable. For more information, see How do I charge my Fitbit device?

Hope that helps.