Versa Lite won't setup after factory reset

[Alski02]

My fitbit versa lite was losing time and wont sync to my phone I have followed every advice given on this page it is now stuck on factory reset and just keeps saying download fitbit app. I've re installed this several times

Still nothing

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @Alski02, welcome to the Community Forums!

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting over here. Let me share with you that the message your Versa Lite is currently displaying is for you to initiate the setup process after the factory reset procedure that was completed. That being said, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward and try the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes.  

I'll be here if further assistance is needed.

[Alski02]

I have tried all of this. It says it needs to update it goes so far then back to the same message.