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Versa Lite won't show my steps on the main screen

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‎05-07-2022 02:12 - last edited on ‎05-07-2022 06:21 by Fitbit Moderator

‎05-07-2022 02:12 - last edited on ‎05-07-2022 06:21 by Fitbit Moderator

My step count isn’t showing on the front screen of my Versa lite. It’s there if I flip up from the bottom but no longer on the front screen at the bottom..?

 

Moderator Edit: Clarified subject

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‎05-07-2022 06:23 - edited ‎07-23-2023 05:08

‎05-07-2022 06:23 - edited ‎07-23-2023 05:08

Hi there, @SammyLou36. Thanks for the details provided in your post about the issue with your Versa Lite. 

Please restart your Versa Lite as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-07-2022 06:23 - edited ‎07-23-2023 05:08

‎05-07-2022 06:23 - edited ‎07-23-2023 05:08

Hi there, @SammyLou36. Thanks for the details provided in your post about the issue with your Versa Lite. 

Please restart your Versa Lite as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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