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Versa Lite won't show the correct time

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‎07-20-2021 16:23 - last edited on ‎07-20-2021 17:27 by Fitbit Moderator

‎07-20-2021 16:23 - last edited on ‎07-20-2021 17:27 by Fitbit Moderator

Will not show correct time or Bluetooth to my phone ?? Anyone know why I checked for updates and I’m all up to date 

 

Moderator Edit: Clarified subject

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‎07-20-2021 17:32 - edited ‎10-08-2023 08:32

‎07-20-2021 17:32 - edited ‎10-08-2023 08:32

Hi there, @Jessannah. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa Lite and for checking that your watch and Fitbit app are up-to-date.

Keep in mind that your Versa Lite may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-20-2021 17:32 - edited ‎10-08-2023 08:32

‎07-20-2021 17:32 - edited ‎10-08-2023 08:32

Hi there, @Jessannah. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa Lite and for checking that your watch and Fitbit app are up-to-date.

Keep in mind that your Versa Lite may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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