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Versa Lite won't stay connected to my iPhone's Bluetooth

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‎04-04-2023 00:04 - last edited on ‎04-05-2023 11:08 by Fitbit Moderator

‎04-04-2023 00:04 - last edited on ‎04-05-2023 11:08 by Fitbit Moderator

I did an update on my Versa lite in the app a week ago and now it won’t stay connected to my iPhone. I have to keep going in to Bluetooth settings and reconnect it. It does this several times a day. I’ve tried turning both devices off and on, forgetting device in Bluetooth and reconnecting it but it doesn’t last. Help! 

 

 

Moderator Edit: Clarified subject

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‎04-05-2023 11:09 - edited ‎06-17-2023 10:41

‎04-05-2023 11:09 - edited ‎06-17-2023 10:41

Hi there, @Amandamc123. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa Lite before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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