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Versa Lite won't sync and is losing time

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‎03-25-2021 09:50 - last edited on ‎09-09-2021 16:22 by Fitbit Moderator

‎03-25-2021 09:50 - last edited on ‎09-09-2021 16:22 by Fitbit Moderator

Since few weeks, my versa lite keeps on losing time after it is synced: the more time passes, the more time it loses. moreover, it has now issues syncing and it only does when it is charging. nothing happened before this started. I tried resetting it and install everhing all over again and changing the watch face. Everything is up to date.Any advice? 

 

Moderator Edit: Clarified subject

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