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Versa Lite won't sync to my Fitbit app

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‎07-18-2021 15:03 - last edited on ‎08-05-2021 18:36 by Fitbit Moderator

‎07-18-2021 15:03 - last edited on ‎08-05-2021 18:36 by Fitbit Moderator

My versa lite hasn’t been syncing despite removing the device, turning off Bluetooth etc. It’s losing time during the night too. 

 

Moderator Edit: Clarified subject

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‎08-05-2021 18:38 - edited ‎11-01-2023 18:02

‎08-05-2021 18:38 - edited ‎11-01-2023 18:02

Hi there, @JU31978. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa Lite before reaching out.

I've seen that you reached out to our Support Team after posting here and they've already helped you with this. If you still need help, please feel free to contact them back so they can continue assisting you.

Have a nice day.

Maria | Community Moderator, Fitbit


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