Versa Lite won't sync to my phone

[Bluebelt]

My versa lite stopped syncing. The watch is literally beside the phone and it won't sync. It hasn't since yesterday morning.

Moderator Edit: Clarified subject

[Mark7855]

Reboot  phone , this happens  to mine sometimes 

[Bluebelt]

I've tried that to no avail. I noticed when it didn't update my workout from yesterday. It's like it will start to sync, then bam it stops.

[MarreFitbit · Accepted solution]

Hi there @Bluebelt, welcome to the Community Forums. I'm sorry to hear that your Versa Lite stopped syncing to your phone, I understand where your concern is coming from. Thanks for following @Mark7855's advice, I'll be glad to help you. 

I'd recommend following the troubleshooting steps provided in this help article: Why won't my Fitbit device sync?. What phone are you syncing with? Please know Fitbit products are compatible with most devices that have the following operating systems: Apple iOS 12.2 or higher, Android OS 7.0 or higher, and Windows 10 version 1607.0 or higher. For the latest list of devices that support the Fitbit app for Android, see Which phones and tablets can I use with my Fitbit watch or tracker?

Please keep in mind that when a device is not supported and does not meet the require OS we cannot guarantee its functionality with the Fitbit app. It might work at a certain time and then it can stop working out of nowhere after an update. This is because the app is not optimized to that device and any change could impact the performance. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.