Versa Lite won't sync with Galaxy s8

[Ltownsend]

About a week ago, my versa lite began having issues syncing. Aprox 3 days ago, it began showing the incorrect time. I tried to install the update and my phone kept showing couldn't connect. I turned my bluetooth off and on, turned my Fitbit off and on, uninstalled and reinstalled the app and as a last effort unpaired my versa with the app. Now I can't reconnect it. I've had my versa since December 2019

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community, @Ltownsend.

I appreciate your participation in the Forums and sharing the issue you're experiencing with syncing your Versa Lite. Thanks for trying to resolve this, I appreciate the additional details and I am here to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

Let me know if you have any questions.