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Versa Lite won't sync with my iPad

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My Versa Lite won’t connect with my iPad. I’ve tried everything. Anyone have any ideas?

 

 

Moderator edit: updated subject for clarity

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@t20walters, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa Lite since it won't connect with your iPad. By the way, thank you for troubleshooting this issue before contacting our forums.

 

In order to avoid providing the same information on my end, please let me know what troubleshooting steps you have tried. Also, let me know what is your iPad's model.

 

In the meantime, please try the troubleshooting steps that are listed in this help article which are helpful for this type of issues. After trying those steps, monitor your Versa and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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