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Versa Lite won't sync with my iPhone 17

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‎10-20-2025 03:16 - last edited on ‎10-21-2025 11:05 by Fitbit Moderator

‎10-20-2025 03:16 - last edited on ‎10-21-2025 11:05 by Fitbit Moderator

A few days after having my new phone, my Fitbit won't sync anymore. I have tried ALL the suggestions eg restart blue tooth, restart phone, restart Fitbit etc etc. Nothing works. What else can I do? When I try to manually sync my Fitbit I get an error saying 'Something went wrong' with the option to try again. I have tried about 20 times and nothing

Moderator Edit: Clarified subject

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3 REPLIES 3

‎10-20-2025 05:00

‎10-20-2025 05:00

@MissCath08   There is another thread from original Versa users who have the same issue.  The iPhone 17 has Bluetooth 6.0.  Newer Bluetooth technology is supposed to be backwards compatible with older BT versions.  But there are many posts in many other forums about BT 6.0 and other older devices, not just Fitbits.  This might be an Apple issue, not a Fitbit issue.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎10-20-2025 14:45

In response to LZeeW

‎10-20-2025 14:45

Thanks for your reply, appreciate the info. Hopefully Apple do something about it 🤞🏼🤞🏼

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‎10-22-2025 03:42

In response to MissCath08

‎10-22-2025 03:42

@MissCath08   Other iPhone 17 users are having issues with other older technology, even Apple products.  This YouTube video might help.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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