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Versa Lite won't sync with my iPhone 8

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Hello everyone! 
I bought my versa lite off marketplace and I am unable to sync it with my iphone8. I have tried many suggested ideas to get it working with no availe. 
Feeling very frustrated!! I would appreciate any advice!

Thankyou😉

 

 

Moderator Edit: Clarified subject

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Hi there, @Panda1111. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa Lite before reaching out. I understand how you must be feeling. 

In addition to the steps you've done, please try the following in the order listed:

  • Unpair your Versa Lite from your phone's Bluetooth and Fitbit app.
  • Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
  • Force quit the Fitbit app.
  • Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
  • Shut off your phone and turn it on after 1-2 minutes.
  • Turn on the Bluetooth on your phone.
  • Plug it into the charging cable and open the Fitbit app.
  • Set up your Versa Lite.
  • If there is no connection, restart your Versa Lite.
  • Once your Versa Lite is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

With the steps above, what I want you to do is to pair your Versa Lite first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @Panda1111. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa Lite before reaching out. I understand how you must be feeling. 

In addition to the steps you've done, please try the following in the order listed:

  • Unpair your Versa Lite from your phone's Bluetooth and Fitbit app.
  • Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
  • Force quit the Fitbit app.
  • Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
  • Shut off your phone and turn it on after 1-2 minutes.
  • Turn on the Bluetooth on your phone.
  • Plug it into the charging cable and open the Fitbit app.
  • Set up your Versa Lite.
  • If there is no connection, restart your Versa Lite.
  • Once your Versa Lite is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

With the steps above, what I want you to do is to pair your Versa Lite first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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