help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite won't sync with my phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-15-2021 14:15 - last edited on ‎02-16-2021 04:16 by Fitbit Moderator

‎02-15-2021 14:15 - last edited on ‎02-16-2021 04:16 by Fitbit Moderator

Ever since I update my Fitbit app my Fitbit Versa lite is not syncing with my phone I tried everything please help.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-16-2021 04:15 - last edited on ‎02-10-2025 10:10 by Fitbit Moderator

‎02-16-2021 04:15 - last edited on ‎02-10-2025 10:10 by Fitbit Moderator

Hi @Bfrazier, welcome to our Fitbit Community. Regarding the syncing issue that your Versa Lite has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

I was able to get in touch with our Support team and was told that they assisted you via phone. In case the issue persists, please contact them with the reference number they provided and they'll be happy to follow up and assist you accordingly.

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes