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Versa Lite won't turn on or charge

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‎08-12-2025 01:21 - last edited on ‎08-12-2025 05:19 by Fitbit Moderator

‎08-12-2025 01:21 - last edited on ‎08-12-2025 05:19 by Fitbit Moderator

Went to bed last night, battery was still in 56%. Woke up to a dead watch. Placed it on charge but it won't charge. Went through all the trouble shooting. Even tried another charger. The watch is just completely dead, stopped working.

Moderator Edit: Clarified subject

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‎08-12-2025 05:23

‎08-12-2025 05:23

Hi there, @MonPret. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa Lite is not responding at all. I understand your concern.

To better assist you, please confirm that you've tried all troubleshooting steps provided here Why isn't my Fitbit device's battery charging?Why isn't my Fitbit device's battery charging? 

If you did but to no avail, I suggest reaching out to our Support Team who will be able to take a closer look into this issue and provide further help. This form is only meant for you to use. Click here to get access to it. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-12-2025 05:23

‎08-12-2025 05:23

Hi there, @MonPret. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa Lite is not responding at all. I understand your concern.

To better assist you, please confirm that you've tried all troubleshooting steps provided here Why isn't my Fitbit device's battery charging?Why isn't my Fitbit device's battery charging? 

If you did but to no avail, I suggest reaching out to our Support Team who will be able to take a closer look into this issue and provide further help. This form is only meant for you to use. Click here to get access to it. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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