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Versa Lite won't turn on or charge

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‎10-29-2020 10:43 - last edited on ‎10-30-2020 07:45 by Fitbit Moderator

‎10-29-2020 10:43 - last edited on ‎10-30-2020 07:45 by Fitbit Moderator

Purchased versa lite in Jan 2020 and yesterday it completely stopped working. Black screen and won't charge. Anyone else have this problem. 

 

 

Moderator Edit: Clarified subject

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‎10-30-2020 07:48 - edited ‎10-20-2023 15:15

‎10-30-2020 07:48 - edited ‎10-20-2023 15:15

Hi there @24kate44, thanks for stopping by in the Community Forums. I'm sorry to hear that your Versa isn't charging, I understand where your concern is coming from. Thanks for trying to solve the issue prior to posting here, I'll be glad to help you.

I've seen you got in touch with our Support Team after posting here and they already helped you to solve the issue. 

Maria | Community Moderator, Fitbit


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