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Versa Lite won't turn on or charge

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‎11-13-2022 20:44 - last edited on ‎11-14-2022 14:24 by Fitbit Moderator

‎11-13-2022 20:44 - last edited on ‎11-14-2022 14:24 by Fitbit Moderator

Watch is 16 months old so therefore out of warranty(12 months warranty is pretty poor now a days) and just died yesterday, totally black,no life at all. My question is can they be repaired and is it worth it?

 

Moderator Edit: Clarified subject

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‎11-13-2022 20:54

‎11-13-2022 20:54

Hi @Bellies  since there are no Fitbit repair shops, you'd have to find some third party service shop that works on these devices. Without knowing what is causing the black screen, it's hard to tell what the price of a repair would be. I know many shops charge a bench fee, which is a set amount just to get it looked at. I have seen people who had screens replaced (they were cracked) and paid more than a new device would be worth. With Christmas coming soon and so many sales out there, it could be a chance to get a new device. Be sure to add an extended warranty on any new device you purchase.

Stepping in the U.S.A. since September 2013. Android 14

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