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Versa Lite won't turn on or charge

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‎03-05-2024 06:10 - last edited on ‎03-05-2024 06:30 by Fitbit Moderator

‎03-05-2024 06:10 - last edited on ‎03-05-2024 06:30 by Fitbit Moderator

Versa lite quit working screen is blank. Nothing happens while it's on the charger. I've cleaned the charging ports. I've tried hitting the side button still unresponsive. I've tried changing from different outlets. Screen still blank 

Moderator Edit: Clarified subject

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‎03-06-2024 06:47

‎03-06-2024 06:47

Welcome to the Fitbit Community, @Rocco2013.

Thanks for explaining your situation in regards to the battery of your Versa Lite.

I appreciate the steps you have followed, can you check out this article, please? I'm positive it will help you with this situation you have.

Let me know how it goes once you've followed the suggested steps.

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