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Versa Lite won't turn on or sync

‎04-22-2024 05:00 - last edited on ‎04-22-2024 05:12 by Fitbit Moderator

‎04-22-2024 05:00 - last edited on ‎04-22-2024 05:12 by Fitbit Moderator

I take it something is going on with the software? My watches last sync was at 8 PM last evening.And the  symbol has been blinking all night and not recording any statistics and will not turn on.

Moderator Edit: Clarified subject

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‎04-22-2024 05:33

‎04-22-2024 05:33

Hi there, @Sbolks. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa Lite stopped working properly. I understand where your concern is coming from. We're here to help you! 

I've seen you contacted our Support Team after posting here and they've already assisted you. If the steps that our team has provided did not work, please feel free to contact them back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly.  Thanks in advance! 

Maria | Community Moderator, Fitbit


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‎04-22-2024 05:42

In response to MarreFitbit

‎04-22-2024 05:42

Your support did not help me. They told me that someone would be contacting
me. Never heard from anyone.
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