Versa Lite won't turn on

[sexyj076]

My Fitbit wouldn't swipe or nothing so I did everything that the internet told me to do tried to turn back on and it want turn back in help.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@sexyj076, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa Lite since it won't turn on. By the way, I appreciate the time spent trying to get this issue resolved before contacting our forums.

In order to avoid any confusion on my and and avoid providing the same information, let me know what troubleshooting steps you have tried. Also, let me know if your watch vibrates when you put it on the charger.

Looking forward to your response.

[sexyj076]

Its doesn't vibrate at all thanks for the quick response Sent via the Samsung Galaxy Tab S2, an AT&T 4G LTE tablet

[JuanJoFitbit]

@sexyj076, I'm sorry for the late response. However, I appreciate the information requested.

Since the issue persists, I would like you to try the troubleshooting steps that are listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest. After this, charge your watch for 2-3 hours and see f the issue gets fixed.

Keep me posted on the outcome! 😀