help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Lite won't turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-21-2020 15:25 - last edited on ‎01-26-2020 16:14 by Fitbit Moderator

‎01-21-2020 15:25 - last edited on ‎01-26-2020 16:14 by Fitbit Moderator

Hi @LizzyFitbit  just wanted to ask if anyone Is having the same issue ? My Fitbit isn’t even 5 months old and three days ago it went flat, I have had it on the charger since but it still won’t turn on 

 

Moderator edit: updated subject for clarity and label

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-26-2020 16:22

‎01-26-2020 16:22

Hi @Abby92. Welcome back to the forums. I'm sorry for the delayed response.

 

Thanks for letting me know about your Versa Lite's behavior and the steps tried on your own. I understand how you're feeling as your watch should be working correctly. While sharing your details I was informed by our Support team that they already took your case under their wings. They'll work with you via email so keep an eye on your inbox.

 

By the way, I've moved your post to this new thread so you can receive more related responses about this situation and to keep our forums organized.

 

Catch you later!

Best Answer
0 Votes